Not much to report on my recent purchases, but there are a couple of things I wanted to share.
First up is to say how brilliant the Customer Service is at DUO Boots. I bought their Neva boots, as I mentioned in an earlier post, but felt that I wasn’t totally happy with them. I won’t go into detail, but DUO couldn’t have been more helpful. Julie, the person I corresponded with, helped me choose a pair that had a narrower ankle fit, which turned out to be the Aralia boots I had almost gone for anyway, authorised a free return (usually £3.99) and also applied a 10% discount to the price of the Aralia boots as a gesture of goodwill meaning my boots ended up costing me £148.50 – I honestly couldn’t be happier with how they handled the whole thing and I will definitely be buying from them again.
The turnaround felt like forever (it was actually only a week), but the Aralias finally arrived with me last Saturday just as I was getting ready to go out. After a quick try on I decided they were definitely keepers so I wore them when I went out. They proved to be pretty comfortable even when walking around IKEA for an hour or two, but they did give me little warning twinges that these are not boots to go shopping in for hours on end. At least not without gel pads for the balls of the feet or maybe insoles. I will investigate that.
Another company that gave me a painless refund was Amazon. I ordered these absolutely gorgeous Rocket Dog ankle boots a couple of weeks ago. Since I’m on Amazon Prime they arrived the next day, I tried them on, and it was immediately clear they were way too small (and I don’t just mean a little, I mean like 2 sizes too small despite being clearly labelled as my size). So I went to my computer, called up the order, clicked the Return button, printed the pre-paid returns label, packed the boots up in the box & bag they came in, applied the label, and popped down to my local Collect+ dropoff shop which happens to be open until 10.30pm. By the time I got home, Amazon had credited me a full refund. Fantastic. Such a shame they didn’t fit though, because they are so cute.
Finally, I was at an Antique & Vintage Fair at Sandown Park Racecourse last Sunday, and this beautiful silver necklace caught my eye. The seller wanted £15 for it and I managed to get that down to £12, which I consider to be reasonable. I haven’t worn it yet, but I look forward to doing so soon. I’m going to be going to the big Antique and Collectors fair at Alexandra Palace this Sunday so I may wear it then.